Terms & Condition

Terms and Condition
  • Miss Nineteen reserves the right to change the terms & conditions without prior notice.
  • All items are brand new unless stated.
  • Prices are not inclusive of shipping or postal charges.
  • Goods sold are not exchangeable nor refundable.
  • All prices are non-negotiable.
  • We will not be liable for any damage or losses incurred by the courier service.
  • Priority will be given to those who can deliver full payment immediately.
  • Accessories and other apparel are not included with your purchase unless stated otherwise.
  • Your order will be processed and a confirmation of your order will be sent out within 24 hours. If we fail to send you a confirmation, please send us another email.
  • Item will be reserved for 3 days before it will be released out for sale again.
  • Once payment is received, the items will be posted out on the next available delivery date which will be informed.
  • If you somehow decide to back out after sending an order form/making an order, do inform us via email. You will not be blacklisted. =)
  • Heels will be on a pre-order basis and order will only be processed upon full payment.
  • Customers are required to make full payment even though the delivery method chosen is through COD.

Image and Measurement
  • Colours of the items may differ slightly from the pictures shown due to the different lightings.
  • Measurements may differ slightly but we try to ensure that all measurements stated are accurate. 
  • If there's any mistakes, do let us know.

  • Payment can be made through cash deposit or online banking to our Maybank account. 
  • Customers have 3 days to make payment before the item is released for sale again.
  • Upon the transfer of payment, kindly provide us through email the details of your payment.


Domestic Fee 

Pos Laju (may vary according to weight)
  • WM - RM6
  • Sarawak - RM9
  • Sabah - RM10

Bags - RM9-10 (WM) depending on the size and weight

For purchases above RM200, postage will be given FREE!

For international orders, do drop us an email for further enquiry. =)

Cash on Delivery
Monash University
Sunway Pyramid
Shah Alam