Terms and Condition
- Miss Nineteen reserves the right to change the terms & conditions without prior notice.
- All items are brand new unless stated.
- Prices are not inclusive of shipping or postal charges.
- Goods sold are not exchangeable nor refundable.
- All prices are non-negotiable.
- We will not be liable for any damage or losses incurred by the courier service.
- Priority will be given to those who can deliver full payment immediately.
- Accessories and other apparel are not included with your purchase unless stated otherwise.
- Your order will be processed and a confirmation of your order will be sent out within 24 hours. If we fail to send you a confirmation, please send us another email.
- Item will be reserved for 3 days before it will be released out for sale again.
- Once payment is received, the items will be posted out on the next available delivery date which will be informed.
- If you somehow decide to back out after sending an order form/making an order, do inform us via email. You will not be blacklisted. =)
- Heels will be on a pre-order basis and order will only be processed upon full payment.
- Customers are required to make full payment even though the delivery method chosen is through COD.
Image and Measurement
- Colours of the items may differ slightly from the pictures shown due to the different lightings.
- Measurements may differ slightly but we try to ensure that all measurements stated are accurate.
- If there's any mistakes, do let us know.
- Payment can be made through cash deposit or online banking to our Maybank account.
- Customers have 3 days to make payment before the item is released for sale again.
- Upon the transfer of payment, kindly provide us through email the details of your payment.
Pos Laju (may vary according to weight)
- WM - RM6
- Sarawak - RM9
- Sabah - RM10
Bags - RM9-10 (WM) depending on the size and weight
For purchases above RM200, postage will be given FREE!
For international orders, do drop us an email for further enquiry. =)
Cash on Delivery